Which are objectives of problem management? 1. Eliminate recurring incidents
2) Minimize the impact of incidents that cannot be prevented
3) Increase visibility and communication of incidents
4) Provide a trigger for the raising of incidents
A) 1 and 2
B) 2 and 3
C) 3 and 4
D) 1 and 4

Question

Quizplus · Accepted Answer

Problem management aims to eliminate recurring incidents by identifying and resolving their root causes and to minimize the impact of incidents that cannot be prevented by providing workarounds or solutions.

Which Are Objectives of Problem Management? 1