What three elements make up the Service Portfolio?
A) Customer portfolio, service catalogue and retired services
B) Customer portfolio, configuration management system and service catalogue
C) Service pipeline, service catalogue and retired services
D) Service pipeline, configuration management system and service catalogue
Correct Answer:
Verified
Q421: Which statement about metrics is CORRECT?
A) Process
Q422: Which process or function is responsible for
Q423: Which statement about IT service-management is CORRECT?
A)
Q424: Which are the elements of process control?
A)
Q425: What MAIN factors are considered to assess
Q427: Which statement about Service Asset and Configuration
Q428: What type of change is pre-authorized, low
Q429: Which are objectives of problem management? 1.
Q430: What does the 'C' in 'RACI' refer
Q431: Which of the following is an objective
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