Which is NOT an objective of the change management process?
A) To ensure that all changes to configuration items are recorded in the configuration management system
B) To ensure that changes are recorded and evaluated
C) To respond to the business and IT requests for change that will align the services with the business needs
D) To deliver and manage IT services at agreed levels to business users

Question

Quizplus · Accepted Answer

The objective of change management is to manage changes in a controlled manner, not to deliver and manage IT services at agreed levels, which is the objective of service level management.

Which Is NOT an Objective of the Change Management Process