Which statement is CORRECT?
A) A function is a set of responsibilities allocated to a service manager
B) A process is a team or group of people and the tools they use to perform one or more activities
C) A function is a set of specialized organizational capabilities
D) A process is a structured set of activities designed to accomplish a specific objective
Correct Answer:
Verified
Q525: What is the CORRECT definition of service
Q526: What is the definition of a service
Q527: Which statement BEST describes a service request?
A)
Q528: Which processes ensure the targets in the
Q529: What BEST describes the customers and users
Q531: Which of the following correctly states the
Q532: ITSM concepts are often described in the
Q533: Why is ITIL successful?
A) It always guarantees
Q534: Which formal agreement minimizes the risk of
Q535: What can be used to help determine
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents