Which formal agreement minimizes the risk of disputes that can occur between an IT service provider and an external supplier?
A) Operational contract
B) Underpinning contract
C) Serviceability contract
D) Service level contract

Question

Quizplus · Accepted Answer

An Underpinning Contract (UC) is a formal agreement between an IT service provider and an external supplier that supports the delivery of services to customers, minimizing the risk of disputes by clearly defining the responsibilities and expectations of both parties.

Which Formal Agreement Minimizes the Risk of Disputes That Can