Which statement about the 'change enablement' practice is CORRECT?
A) Service requests are usually normal changes that can be implemented quickly without authorization
B) Emergency changes are changes that must be fully tested and fully documented prior to implementation
C) Standard changes are changes that need to be scheduled, assessed and authorized following a standard process
D) Emergency changes are changes that must be implemented as soon as possible and therefore authorization is expedited
Correct Answer:
Verified
Q107: Which two practices use workarounds?
A) Change enablement
Q108: Which is an external input to the
Q109: Which statement about the 'change enablement' practice
Q110: What is recommended by the guiding principle
Q111: Which practice forms a link between the
Q113: Which is a purpose of release management?
A)
Q114: What is a change schedule PRIMARILY used
Q115: Which role approves the cost of services?
A)
Q116: What is defined as an unplanned interruption
Q117: Which ITIL practice recommends performing service reviews
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