Which statement about the 'continual improvement model' is CORRECT?
A) Organizations should work through the steps of the model in the sequence in which they are presented
B) The flow of the model helps organizations to link improvements to its goals
C) The model is applicable to only certain parts of the service value system
D) Organizations should use an additional model or method to link improvements to customer value
Correct Answer:
Verified
Q151: Which step of the continual improvement model
Q152: Which describes a 'change authority'?
A) A model
Q153: What is the purpose of the 'monitoring
Q154: Which is one of the MAIN concerns
Q155: Which statement about outcome is CORRECT?
A) Outcomes
Q157: What is the MOST important reason for
Q158: Which 'service level management' activity helps staff
Q159: Which practice has a purpose that includes
Q160: Which is a risk that might be
Q161: Which is an activity of 'problem identification'?
A)
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