What is a definition of a service improvement plan (SIP) ?
A) A formal plan to implement improvements to a customer's business processes
B) An input from availability management to service level management, detailing the service design plan
C) A formal plan to implement improvements to a service or process
D) An input from financial management for IT services to service level management, detailing the budget plan
Correct Answer:
Verified
Q193: Identify the missing word in the following
Q194: Which practice would help a user gain
Q195: Which describes the utility of a service?
A)
Q196: What is an incident?
A) The planned removal
Q197: What are typically recognized through notifications created
Q199: Which is a key activity carried out
Q200: Which TWO are important aspects of the
Q201: Which is provided by the 'engage' value
Q202: What is a definition of a problem?
A)
Q203: Which skill is required by the 'service
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