What is an incident?
A) The planned removal of an item that might affect a service
B) A result enabled by one or more outputs
C) A possible future event that could cause harm
D) A service interruption resolved by the use of self-help tools
Correct Answer:
Verified
Q191: What is NOT within the scope of
Q192: Which usually requires a team of representatives
Q193: Identify the missing word in the following
Q194: Which practice would help a user gain
Q195: Which describes the utility of a service?
A)
Q197: What are typically recognized through notifications created
Q198: What is a definition of a service
Q199: Which is a key activity carried out
Q200: Which TWO are important aspects of the
Q201: Which is provided by the 'engage' value
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