A customer's renewal is due in the next 6 months. Analytical data has been provided to the Customer Success Manager that shows customer usage over the last 12 months. Which two additional pieces of information are important prior to a meeting with the customer to discuss their adoption journey prior to the renewal? (Choose two.)
A) customer annual report and quarterly business reviews
B) sales account plan
C) detailed contract inventory
D) questions to validate the interpreted analytical data
E) support tickets reports and diagnostic information
Correct Answer:
Verified
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Q28: Customer A has 120.000 employees and a
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Q31: Which method is directly associated with evaluating
Q32: You notice a decline over time in
Q33: Your customer's business outcome is to drive
Q34: The customer wants to increase the number
Q35: Which two results of a successful customer
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