Refer to the exhibit. Which initial action does a Customer Success Manager take? 
A) Run analysis on all the license types used by the customer on all platforms
B) Share the report with the customer point of contact for license types B and D and determine causes
C) Provide trending information on license types B and D and share with all stakeholders
D) Inform the Sales Account Manager to position a new version of licenses types B and D with additional features
Correct Answer:
Verified
Q19: Which definition of customer success is true?
A)
Q20: Which two outcomes are expansion opportunities within
Q21: Which outcome is the best that a
Q22: A Customer Success Manager must deliver high
Q23: You are a Customer Success Manager and
Q25: The customer plans to relocate to a
Q26: A customer informs their Customer Success Manager
Q27: Refer to the exhibit. The graph shows
Q28: Customer A has 120.000 employees and a
Q29: The customer wants to reduce their exposure
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