In a service operation,if the process requires large amounts of customization,the process step should be closer to the
A)service provider.
B)supplier.
C)customer.
D)none of the above.

Question

Quizplus · Accepted Answer

If the process requires large amounts of customization, it means that the service needs to be tailored to meet the individual needs of the customer. Therefore, the process step should be closer to the customer to ensure that their specific requirements are understood and met. This will improve the overall quality of the service and customer satisfaction.

In a Service Operation,if the Process Requires Large Amounts of Customization,the