Which process has the purpose to ensure that, by managing the risks which could seriously affect IT services, the IT service provider can always provide minimum agreed business-related service levels?
A) Change management
B) IT service continuity management
C) Financial management for IT services
D) Service catalog management

Question

Quizplus · Accepted Answer

IT service continuity management focuses on managing risks that could impact IT services, ensuring that minimum agreed service levels are maintained.

Which Process Has the Purpose to Ensure That, by Managing