Question 1

A technician is setting up a new SOHO router for a home user. The user has a media server to be accessible from the Internet while the user is traveling. Which of the following should the technician configure to allow access to the server from the Internet?

Accepted Answer

Port forwarding is used to direct external traffic to a specific internal IP address and port, allowing access to the media server from the Internet.

Question 2

A user notices a laser printer is picking up multiple sheets of paper from one of its paper trays. The problem started last week and has gotten worse. Which of the following is MOST likely the cause of this problem?

Accepted Answer

The separation pad is responsible for preventing multiple sheets of paper from being picked up at once. If it is worn out or dirty, it can cause the printer to pick up multiple sheets, leading to the issue described.

Question 3

An administrator connects to the company's cloud account and builds a server that is hosted in the cloud. The server will be used as a confidential database server for one of the company's core applications. The administrator is responsible for patching and updating the server OS. Which of the following cloud models is this an example of?

Accepted Answer

This scenario describes Infrastructure as a Service (IaaS), where the administrator is responsible for managing the server, including patching and updating the OS, while the cloud provider manages the underlying infrastructure.

Question 4

A SOHO user wants a multifunction device to be set up for the office printer. Additionally, scanning and fax capability must be set up for office employees only. Guest WiFi access will open. Which of the following configuration changes will BEST meet the user's request? (Choose two.)

Accepted Answer

Enabling user authentication ensures that only office employees can access scanning and fax capabilities. Configuring the print server allows for better management and control of the multifunction device's printing capabilities.

Question 5

A user reports a laserjet printer is not printing properly. A technician prints a test page and notices the toner is smeared on the page. The technician confirms the toner cartridge is installed correctly and the paper in the tray is the right size. Which of the following printer components is the MOST likely cause of the problem?

Accepted Answer

The fuser is responsible for melting the toner onto the paper. If the toner is smeared, it is likely that the fuser is not properly heating and bonding the toner to the paper.

Question 6

A user reports being unable to browse the Internet. A technician believes the cause of the issue is related to DNS. Which of the following should the technician perform NEXT?

Accepted Answer

Testing the theory by attempting to browse to a website's known IP address will help determine if the issue is DNS-related, as it bypasses DNS resolution.

Question 7

The graphics department has an issue with printing certain files. The printer does not print the complete image on larger files. A technician verifies the network speed of the printer is set to 1GB and that regular text files print without issue. Which of the following is the MOST likely cause of this problem?

Accepted Answer

The printer likely needs more RAM to handle larger image files, as regular text files print without issue, indicating a memory issue rather than a network or server problem.

Question 8

A user calls the help desk stating a laptop is performing slowly and the hard drive activity lights are blinking continuously. A technician checks for enough hard drive space, disables antivirus and indexing services, and runs a full-system diagnostics check, which returns no failure. Which of the following should the technician do NEXT?

Accepted Answer

The technician should check for hard-drive firmware updates as it might resolve performance issues without needing to replace the hardware.

Question 9

A technician is building a CAD workstation for a user who will be saving files remotely. Which of the following components are MOST important to include when configuring the system? (Choose two.)

Accepted Answer

The answer of A technician is building a CAD workstation...

Question 10

Which of the following IEEE 802.11 standards includes the use of MIMO technology?

Accepted Answer

802.11n is the first IEEE 802.11 standard to include MIMO (Multiple Input Multiple Output) technology, which improves wireless performance and range.

Question 11

A customer has two 8GB sticks of 2400-speed DDR4 installed in slots 1 and 2 of a computer and wants to add more RAM. The customer purchases two additional 4GB sticks of 3200-speed DDR4 and installs then in slots 3 and 4. While installing the RAM into the board, the user notices the board has "quad channel" etched near the RAM slots. Which of the following can be said about the user's channel configuration after upgrading the RAM?

Accepted Answer

The motherboard has four RAM slots and is labeled "quad channel," which means it can utilize four channels of memory. With two RAM sticks installed in slots 1 and 2, the computer is utilizing two channels. Adding two more RAM sticks to slots 3 and 4 will allow the computer to utilize all four channels.

Question 12

An end user is unable to connect to the network, and a technician has visually verified the lights on the back of the PC are active and there is no physical damage to the Ethernet jack. Which of the following tools should the technician use to continue troubleshooting the connection?

Accepted Answer

A cable tester should be used to check the integrity and functionality of the Ethernet cable to ensure it is not the cause of the connectivity issue.

Question 13

A technician wants the number of virtual machines hosting a web application in the public cloud environment to scale based on real-time traffic on the website. Which of the following should the technician configure?

Accepted Answer

Rapid elasticity allows the number of virtual machines hosting a web application to scale based on real-time traffic on the website.

Question 14

Which of the following connector types is MOST appropriate to use to connect a SOHO cable modem to the ISP?

Accepted Answer

RG-59 is a type of coaxial cable commonly used to connect cable modems to the ISP in a SOHO (Small Office/Home Office) setup.

Question 15

Which of the following requires less current to provide the same amount of power to devices inside a PC?

Accepted Answer

Higher voltage requires less current to deliver the same power, according to the formula P = VI (Power = Voltage x Current). Therefore, 220V requires less current than the other options to provide the same power.

Question 16

Users report they have to select the output tray at the printer, even though the correct tray is selected in the print dialog. Which of the following should a technician perform FIRST to attempt to solve the problem?

Accepted Answer

Reinstalling the driver on the print server can resolve issues related to incorrect settings being applied, as it ensures that the most current and correct driver settings are being used by all users.

Question 17

A customer is using a cloud storage program that maintains a copy of local files on the cloud storage servers. The WiFi network is not very fast, and the customer uses bandwidth-intensive video streaming all day. Which of the following parameters should be adjusted to keep the cloud storage program from using too much bandwidth?

Accepted Answer

The answer of A customer is using a cloud storage...

Question 18

A user received the following error message while trying to access a shared drive: Network Path was Not Found . Which of the following should be performed to resolve the issue? (Choose two.)

Accepted Answer

Resetting the TCP/IP stack can resolve network connectivity issues by resetting network settings to default. Flushing the DNS cache can resolve issues related to DNS resolution, which might be causing the network path error.

Question 19

A corporation maintains an active social media presence by constantly uploading audio and video. The corporation also regularly hosts video conferences, but attendees are reporting buffering during their telecast. Which of the following should the IT department do to improve the ability to attend video conferences without interruption?

Accepted Answer

Enabling Quality of Service (QoS) on network traffic will prioritize telecast traffic over other types of traffic, such as uploads, ensuring smoother video conference experiences without interruptions.

Question 20

A systems administrator wants to take advantage of the benefits of the major cloud providers while retaining some data and services in the local datacenter. Which of the following types of cloud model should the administrator consider?

Accepted Answer

Hybrid cloud models combine the benefits of public and private clouds, allowing organizations to retain some data and services in their local datacenter while also taking advantage of the scalability and cost-effectiveness of public cloud providers.

Exam 1: CompTIA A+ Certification Exam: Core 1