Question 1

Ann, a user, is browsing shopping websites on the Internet when she receives a pop-up message on her screen indicating a virus has been detected by the antivirus software. Which of the following actions should be performed NEXT?

Accepted Answer

Running a scan on the entire local drive is the appropriate next step to ensure that any potential threats are identified and removed by the antivirus software.

Question 2

Which of the following is considered an open-source operating system?

Accepted Answer

Linux is an open-source operating system, meaning its source code is freely available for anyone to view, modify, and distribute.

Question 3

To reduce the risk of installing unapproved or possibly malicious apps on a smartphone, a user should:

Accepted Answer

Utilizing the vendor-provided app store is the safest option as these stores typically have security measures in place to vet and approve apps before they are made available to users.

Question 4

Which of the following is a common way to prevent physical theft of a laptop or workstation?

Accepted Answer

Using a cable and lock to secure a device to a solid object is a common physical security measure to prevent theft.

Question 5

Which of the following is the BEST method of sharing files within a department?

Accepted Answer

A network drive is the best method for sharing files within a department as it allows multiple users to access, edit, and collaborate on files in a centralized and secure location.

Question 6

When storing a document in the cloud, a user needs to be:

Accepted Answer

To store a document in the cloud, a user must be connected to the Internet to upload the document to the cloud storage service.

Question 7

A user wants to have the latest security patches and bug fixes installed on a computer. Which of the following is the BEST method to achieve this?

Accepted Answer

Scheduling automatic updates ensures that the computer consistently receives the latest security patches and bug fixes without requiring manual intervention, providing the most efficient and reliable method for staying up-to-date.

Question 8

Which of the following items require ESD precautions?

Accepted Answer

Replacing RAM in a personal computer requires ESD precautions because RAM is sensitive to electrostatic discharge, which can damage the components.

Question 9

Which of the following are reasons to verify backups? (Select TWO).

Accepted Answer

Verifying backups is important to confirm that all selected data was successfully backed up (B) and to ensure that the files can be restored when needed (E).

Question 10

A technician needs to troubleshoot a user's computer. The user leaves personal credentials written on a piece of paper for the technician. Which of the following principles has the user violated?

Accepted Answer

The user has violated the principle of password confidentiality by leaving personal credentials written on a piece of paper, making them accessible to others.

Question 11

Which of the following ports can be used to connect an external hard drive to a computer? (Select TWO).

Accepted Answer

eSATA and USB ports are commonly used to connect external hard drives to a computer.

Question 12

Which of the following device types is needed within a computer to read information on a CD-ROM?

Accepted Answer

An optical drive is a device that can read and write data to optical discs, such as CDs, DVDs, and Blu-ray discs.

Question 13

When setting up a new computer, where does a user change the date and time?

Accepted Answer

The date and time settings are typically found under localization or regional settings, where users can also set their time zone and language preferences.

Question 14

A user has just removed a new desktop PC from the box and has plugged in several new peripheral devices. During which of the following steps will the plug and play peripheral devices be installed on the new PC?

Accepted Answer

Plug and play peripheral devices are typically installed during the booting of the operating system, as the OS detects and configures new hardware.

Question 15

A technician wants to keep a router up to date. Which of the following MUST be updated regularly?

Accepted Answer

Firmware must be updated regularly to ensure the router has the latest security patches and features.

Question 16

The extension .rtf is an example of which of the following file types?

Accepted Answer

The .rtf extension stands for Rich Text Format, which is a type of document file used for text documents that include formatting.

Question 17

Which of the following computer connector types was designed specifically for allowing high-speed external hard drive transfers?

Accepted Answer

eSATA (External Serial Advanced Technology Attachment) was specifically designed for high-speed data transfer with external hard drives.

Question 18

Which of the following are examples of video connectors? (Select TWO).

Accepted Answer

VGA and HDMI are both examples of video connectors. VGA is an analog video connector that is commonly used on older computers and monitors. HDMI is a digital video connector that is commonly used on newer computers, TVs, and other devices.

Question 19

A user is accessing an online bank account for the first time via an Internet browser. Which of the following should the user check? (Select TWO).

Accepted Answer

The user should check for HTTPS before the URL and a lock symbol in the address bar to ensure a secure connection to the bank's website.

Question 20

Which of the following CPU cooling types is BEST in a dusty environment?

Accepted Answer

Liquid cooling is the best choice for a dusty environment because it is a closed system that does not allow dust to enter the cooling system.

Exam 9: CompTIA IT Fundamentals