A staff member contacts the help desk because the staff member's device is currently experiencing the following symptoms: Long delays when launching applications Timeout errors when loading some websites Errors when attempting to open local Word documents and photo files Pop-up messages in the task bar stating that antivirus is out-of-date VPN connection that keeps timing out, causing the device to lose connectivity Which of the following BEST describes the root cause of these symptoms?

Question

Quizplus · Accepted Answer

The symptoms suggest that the device is infected with crypto-malware, which can cause delays, errors, and connectivity issues as it encrypts files and affects system performance.

A Staff Member Contacts the Help Desk Because the Staff