Joe, an employee, asks a coworker how long ago Ann started working at the help desk. The coworker expresses surprise since nobody named Ann works at the help desk. Joe mentions that Ann called several people in the customer service department to help reset their passwords over the phone due to unspecified "server issues". Which of the following has occurred?

Question

Quizplus · Accepted Answer

Joe's interaction suggests a social engineering attack, where someone impersonates an employee to gain sensitive information or access, in this case, by pretending to be Ann to reset passwords.

Joe, an Employee, Asks a Coworker How Long Ago Ann