Question 1

At which level will a manager use analytics to make decisions?
A) Operational level
B) Managerial level
C) Strategic level
D) All of the choices are correct

Accepted Answer

Analytics can be used at all levels of an organization: operational for day-to-day decision making, managerial for tactical decisions, and strategic for long-term planning and decision making.

Question 2

Which of the following is an incorrect enterprise view of information technology?
A) Processes are analytical for executives and transactional for analysts
B) Granularity is coarse for executives and fine for analysts
C) Processing is OLTP for executives and OLAP for analysts
D) None of these choices are correct.

Accepted Answer

The incorrect view is that processing is OLTP (Online Transaction Processing) for executives and OLAP (Online Analytical Processing) for analysts. Typically, it's the other way around: executives often rely on OLAP for strategic decision-making and insights, while analysts might work with both OLTP for operational data and OLAP for analytical tasks.

Question 3

What is a time-series chart?
A) A type of graph in which a circle is divided into sectors that each represent a proportion of the whole.
B) A chart or graph that presents grouped data with rectangular bars with lengths proportional to the values that they represent.
C) A chart is a graphical representation showing change of a variable over time.
D) A small embedded line graph that illustrates a single trend.

Accepted Answer

A time-series chart is specifically designed to show how a variable changes over time, making it a valuable tool for tracking trends, patterns, or fluctuations in data across different periods.

Question 4

What is consolidation?
A) Involves the aggregation of information and features simple roll-ups to complex groupings of interrelated information
B) Enables the examination of information from different perspectives
C) Enables users to get details, and details of details, of information
D) Finds the inputs necessary to achieve a goal such as a desired level of output

Accepted Answer

Consolidation involves the aggregation of information, where data is collected and expressed in a summary form for purposes such as reporting and analysis. This process can range from simple data roll-ups to more complex groupings of interrelated information.

Question 5

Roy Sartore has been hired to oversee all of the plans that the city of Denver has created to expand its train transportation system by adding six more lines to the metro area. Roy will be responsible for planning the project, managing the processes, and finalizing each new line as it is completed. How would you categorize the majority of the decisions Roy will have to make to complete his job?
A) Unstructured decisions
B) Semistructured decisions
C) Structured decisions
D) Strategic decisions

Accepted Answer

Roy's role involves a mix of routine decision-making and unique problem-solving, characteristic of semistructured decisions. He will follow some established procedures but also make judgment calls on new issues.

Question 6

What occurs in situations in which no procedures or rules exist to guide decision makers toward the correct choice?
A) Analytics
B) Structured decisions
C) Unstructured decisions
D) Semistructured decisions

Accepted Answer

Unstructured decisions occur in situations where there are no clear procedures or rules to guide decision makers, requiring them to rely on judgment, evaluation, and insight.

Question 7

At which level of an organization do employees develop, control, and maintain core business activities required to run the day-to-day operations?
A) Operational level
B) Managerial level
C) Strategic level
D) All of these choices are correct.

Accepted Answer

Operational level employees are responsible for developing, controlling, and maintaining core business activities required to run the day-to-day operations.

Question 8

What occurs in situations in which a few established processes help to evaluate potential solutions, but not enough to lead to a definite recommended decision?
A) Analytics
B) Structured decisions
C) Unstructured decisions
D) Semistructured decisions

Accepted Answer

Semistructured decisions occur in situations where there are some established processes to evaluate potential solutions, but not enough to lead to a definite decision, requiring a combination of standardized data and personal judgment.

Question 9

How can a model enhance decision making with MIS?
A) Calculate risks
B) Understand uncertainty
C) Manipulate time
D) All of these choices are correct.

Accepted Answer

Models in Management Information Systems (MIS) can enhance decision making by calculating risks, understanding uncertainty, and manipulating time to simulate different scenarios and outcomes. This comprehensive approach allows for more informed and effective decision-making processes.

Question 10

Lei Kim works at the local Starbucks coffee shop and her responsibilities include taking orders, fulfilling orders, and ringing in sales. At what level of the organizational pyramid would you categorize Lei?
A) Strategic
B) Owner
C) Operational
D) Managerial

Accepted Answer

Lei's responsibilities of taking orders, fulfilling orders, and ringing in sales are tasks associated with the operational level of an organization. This level focuses on day-to-day operations and direct interaction with customers.

Question 11

Nigel Ward works at a high power investment firm in Los Angeles. Nigel is responsible for promoting the firm's vision and creating the companywide goals and strategies. He also monitors the overall strategic performance of the company and its direction for future business strategies. At what level of the organizational pyramid would you categorize Nigel?
A) Strategic
B) Owner
C) Operational
D) Managerial

Accepted Answer

Nigel's role involves promoting the firm's vision, creating companywide goals and strategies, and monitoring the strategic performance, which are all tasks associated with the strategic level of an organization. This level focuses on long-term decisions and overall direction of the company.

Question 12

At which level of an organization are employees continuously evaluating company operations to hone the firm's abilities to identify, adapt to, and leverage change?
A) Operational level
B) Managerial level
C) Strategic level
D) All of these

Accepted Answer

At the managerial level, employees focus on evaluating and improving company operations to better adapt to and leverage change. This level involves middle management who are responsible for implementing organizational strategies and ensuring that the company can respond effectively to changes in the environment.

Question 13

What is pivot?
A) Involves the aggregation of information and features simple roll-ups to complex groupings of interrelated information
B) Rotates data to display alternative presentations of the data
C) Enables users to get details, and details of details, of information
D) Finds the inputs necessary to achieve a goal such as a desired level of output

Accepted Answer

Pivot refers to the process of rotating data to display it in different perspectives or formats, often used in spreadsheets and databases to reorganize and summarize data for easier analysis.

Question 14

At which level of an organization do managers develop overall business strategies, goals, and objectives as part of the company's strategic plan?
A) Operational level
B) Managerial level
C) Strategic level
D) All of these choices are correct.

Accepted Answer

Managers at the strategic level are responsible for developing overall business strategies, goals, and objectives as part of the company's strategic plan. This level typically includes top executives and senior management who make long-term decisions that affect the entire organization.

Question 15

What is slice-and-dice capability?
A) Involves the aggregation of information and features simple roll-ups to complex groupings of interrelated information
B) Enables the examination of information from different perspectives
C) Enables users to get details, and details of details, of information
D) Finds the inputs necessary to achieve a goal such as a desired level of output

Accepted Answer

Slice-and-dice capability allows users to look at data from various viewpoints, offering a multi-dimensional analysis of the data set. This enables more in-depth insights by examining the information through different lenses or perspectives.

Question 16

What is the science of fact-based decision making?
A) Analytics
B) Structured decisions
C) Unstructured decisions
D) Semistructured decisions

Accepted Answer

Analytics is the science of fact-based decision making, involving the systematic computational analysis of data or statistics.

Question 17

What arises in situations where established processes offer potential solutions?
A) Analytics
B) Structured decisions
C) Unstructured decisions
D) Semistructured decisions

Accepted Answer

Structured decisions arise in situations where established processes offer potential solutions, as they are based on clear procedures that can be systematically applied.

Question 18

The structure of an organization is similar to a pyramid. The different levels require different types of information to assist with which of the following?
A) Decision making
B) Problem solving
C) Opportunity capturing
D) All of the choices are correct

Accepted Answer

The structure of an organization is designed to facilitate decision making, problem solving, and opportunity capturing at various levels, requiring different types of information for each purpose.

Question 19

What is an infographic?
A) A representation of information in a graphic format designed to make the data easily understandable at a glance.
B) A chart or graph that presents grouped data with rectangular bars with lengths proportional to the values that they represent.
C) A chart is a graphical representation showing change of a variable over time.
D) A small embedded line graph that illustrates a single trend.

Accepted Answer

An infographic is a visual representation of information, data, or knowledge intended to present information quickly and clearly. It can improve cognition by utilizing graphics to enhance the human visual system's ability to see patterns and trends. Choices B, C, and D describe specific types of charts or graphs, not infographics in general.

Question 20

What is drill-down capability?
A) Involves the aggregation of information and features simple roll-ups to complex groupings of interrelated information
B) Enables the examination of information from different perspectives
C) Enables users to get details, and details of details, of information
D) Finds the inputs necessary to achieve a goal such as a desired level of output

Accepted Answer

Drill-down capability allows users to view detailed data by breaking down information into finer levels of detail, enabling them to explore the underlying data behind summary information.

Quiz 9: Enabling the Organizationdecision Making

At which level will a manager use analytics to make decisions?

Which of the following is an incorrect enterprise view of information technology?

What is a time-series chart?

What is consolidation?

What occurs in situations in which no procedures or rules exist to guide decision makers toward the correct choice?

At which level of an organization do employees develop, control, and maintain core business activities required to run the day-to-day operations?

What occurs in situations in which a few established processes help to evaluate potential solutions, but not enough to lead to a definite recommended decision?

How can a model enhance decision making with MIS?

Lei Kim works at the local Starbucks coffee shop and her responsibilities include taking orders, fulfilling orders, and ringing in sales. At what level of the organizational pyramid would you categorize Lei?

At which level of an organization are employees continuously evaluating company operations to hone the firm's abilities to identify, adapt to, and leverage change?

What is pivot?

At which level of an organization do managers develop overall business strategies, goals, and objectives as part of the company's strategic plan?

What is slice-and-dice capability?

What is the science of fact-based decision making?

What arises in situations where established processes offer potential solutions?

The structure of an organization is similar to a pyramid. The different levels require different types of information to assist with which of the following?

What is an infographic?

What is drill-down capability?