Having level one people handle as many contacts as possible ensures economical use of level two and level three resources.

Name: Having level one people handle as many contacts as possible ensures economical use of level two and level three resources.
Brand: Quizplus
Rating: 4.8 (38 reviews)

Question

Quizplus · Accepted Answer

Level one support is designed to handle the most common and basic issues, which allows more complex problems to be escalated to level two and level three support, thereby ensuring these higher-level resources are used efficiently for more complex issues.

Having Level One People Handle as Many Contacts as Possible