____ skills include basic computer and software literacy.
A) Business
B) Technical
C) Computer
D) Service desk
Correct Answer:
Verified
Q50: Describing a software company is as excellent
Q51: In the 1990s, which was true about
Q52: When did US companies begin adopting ITIL
Q53: The service desk is typically considered _
Q54: Skills such as customer service skills, listening
Q56: _ skills include organizational ability, quick-learning ability,
Q57: _ skills include the understanding of the
Q58: The process of handling customer requests for
Q59: The process of negotiating and managing customer
Q60: _ is the perceived worth, usefulness, or
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents