In a multi-level support model, service desks require three levels of support to be efficient and effective.

Name: In a multi-level support model, service desks require three levels of support to be efficient and effective.
Brand: Quizplus
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Quizplus · Accepted Answer

A multi-level support model can be efficient and effective with more or fewer than three levels of support, depending on the organization's needs and the complexity of the issues handled.

In a Multi-Level Support Model, Service Desks Require Three Levels