Resetting passwords, installing pre-approved software, and providing access to an IT service are examples of ____.
A)service requests
B)inquiries
C)change requests
D)incidents

Question

Quizplus · Accepted Answer

These tasks are examples of service requests, which are formal requests from a user for something to be provided - for example, access to a service, information, advice, or a change.

Resetting Passwords, Installing Pre-Approved Software, and Providing Access to an IT