If an organization wants an ITIL-compatible tool to manage their incident, problem, request, and change management processes, integrate with network and systems management tools, asset management tools, and sophisticated knowledge management systems, a commercially developed incident management system is a good choice.

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The Answer of If an organization wants an ITIL-compatible tool to manage their incident, problem, request, and change management processes, integrate with network and systems management tools, asset management tools, and sophisticated knowledge management systems, a commercially developed incident management system is a good choice.

If an Organization Wants an ITIL-Compatible Tool to Manage Their