When surveying customers about a particular incident, It doesn't really matter when the survey is conducted; any information at any time is valuable.

Question

Quizplus · Accepted Answer

The timing of a survey can significantly impact the accuracy and relevance of the feedback received. Conducting a survey too soon or too late after an incident can affect customers' recall and perception of the event, potentially skewing the results.

When Surveying Customers About a Particular Incident, It Doesn't Really