____ Certifications Include Customer Service Qualified, Certified Support Professional, and Certified
____ certifications include Customer Service Qualified, Certified Support Professional, and Certified Support Professional Supervisor and are geared to companies providing external customer support.
A) HDI
B) ITIL
C) TSIA
D) Project Management
Correct Answer:
Verified
Q43: How are best practice frameworks and standards
Q44: Which is true about outsourcing?
A)Successful outsourcing creates
Q45: Which is a trend that indicates that
Q46: In the _, organizations began to value
Q47: Certification, coupled with _, is what is
Q49: _ certifications include Foundation, Intermediate, Expert, and
Q50: The CompTIA A+ Essentials certification ensures that
Q51: All PMI certifications are based on _.
A)ITIL
B)ISO/IEC
Q52: Which type of experience is least likely
Q53: When applying for a service desk position
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