____ certifications include Foundation, Intermediate, Expert, and Master, and they enable individuals to contribute to efforts to improve the quality of IT services and IT service management processes.
A) HDI
B) ITIL
C) TSIA
D) Project Management
Correct Answer:
Verified
Q44: Which is true about outsourcing?
A)Successful outsourcing creates
Q45: Which is a trend that indicates that
Q46: In the _, organizations began to value
Q47: Certification, coupled with _, is what is
Q48: _ certifications include Customer Service Qualified, Certified
Q50: The CompTIA A+ Essentials certification ensures that
Q51: All PMI certifications are based on _.
A)ITIL
B)ISO/IEC
Q52: Which type of experience is least likely
Q53: When applying for a service desk position
Q54: Which is true about the career paths
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