When applying for a service desk position ____.
A)a computer science or MIS degree is a must
B)English or communications degrees or technical writing skills are valuable
C)one or more technical certifications are mandatory
D)a PMP certificate is preferred

Question

Quizplus · Accepted Answer

English or communications degrees or technical writing skills are valuable for a service desk position because they can help in effectively communicating with clients and resolving their issues. Technical knowledge is important, but the ability to communicate clearly and effectively is crucial in a service desk role.

When Applying for a Service Desk Position ____