Tech A says that technicians are frequently paid by the job, or flat rate, rather than paid hourly. Tech B says rushing the repair is best for the customer, so they get their vehicle back quickly. Who is correct?
A) Tech A only
B) Tech B only
C) Both A and B
D) Neither A nor B
Correct Answer:
Verified
Q4: Tech A says that when diagnosing a
Q5: Two technicians are discussing a transmission problem.
Q6: Tech A says that experience will allow
Q7: When the technician encounters a vehicle with
Q8: All of the following will happen if
Q10: Tech A says that additional service recommendations
Q11: Tech A says that the customer concern
Q12: Tech A says that a repair order
Q13: All of the following statements with respect
Q14: _ stands for the customer's understanding of
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