Question 1

Controlling the transformation process and creating mechanisms that create value is part of the planning function.

Accepted Answer

Controlling the transformation process and creating mechanisms that create value is part of the controlling function, not the planning function. Planning involves setting objectives and determining the best course of action to achieve them.

Question 2

Which of the following is accurate related to the purpose of the organizational structure?

Accepted Answer

Organizational structure determines how information flows within the organization and directs how decisions are made and control is maintained across the organization.

Question 3

The organizational structure rarely changes to ensure alignment with the strategic plan.

Accepted Answer

Organizational structures often change to better align with evolving strategic plans and adapt to new goals, market conditions, and internal dynamics.

Question 4

What are the five factors important when designing an organization?

Accepted Answer

The five factors important when designing an organization are Environment, Size, Strategy, Technology, and Culture. These factors influence how an organization is structured and operates.

Question 5

Vertical structure is concerned with the number or employees reporting to each manager noted as span of control.

Accepted Answer

The answer of Vertical structure is concerned with the number...

Question 6

Decentralization allows for more flexibility and timely decision-making and action

Accepted Answer

Decentralization distributes decision-making authority closer to the point of action, enabling quicker responses and adaptations to local conditions.

Question 7

Which of the following is not an advantage of functional structures?

Accepted Answer

Functional structures can lead to an internal unit focus of work, which is a disadvantage as it may result in silos and hinder cross-departmental collaboration.

Question 8

Which of the following is a disadvantage of divisional structures?

Accepted Answer

Divisional structures can lead to duplication of resources because each division may have its own set of functions, leading to inefficiencies.

Question 9

This type of structure results in a dual chain of command.

Accepted Answer

The matrix structure results in a dual chain of command because employees have two managers: one for their functional role and another for their project or product role.

Question 10

This type of structure reduces the organizations functions down to its central competencies.

Accepted Answer

A Virtual Network structure focuses on core competencies by outsourcing non-core functions to external organizations, allowing the central organization to concentrate on its primary strengths.

Question 11

A disadvantage of team structures includes dominant personalities that may dominate and alter the direction of projects.

Accepted Answer

Dominant personalities can overshadow others in team settings, potentially skewing project direction and stifling diverse input.

Question 12

What term describes when an organization adopts and implements a specific change already practices by another organization?

Accepted Answer

Imitation refers to adopting and implementing a change or practice that has already been used by another organization.

Question 13

Organization A develops and implements an original idea to reduce STI rates in a county? This type of change is referred to as:

Accepted Answer

The development and implementation of an original idea is referred to as an invention.

Question 14

This source of resistance to change may be reduced by managers who are open, honest, and transparent.

Accepted Answer

The answer of This source of resistance to change may...

Question 15

This source of resistance is rooted in a lack of information and from not knowing what will happen.

Accepted Answer

Uncertainty is a source of resistance that arises from a lack of information and not knowing what will happen, leading to fear of the unknown.

Question 16

A lack of trust between employees and managers, where motives are questioned results from this source of resistance.

Accepted Answer

A lack of trust between employees and managers, where motives are questioned results from a lack of understanding.

Question 17

Resistance to change is unnatural and is a rare phenomenon.

Accepted Answer

Resistance to change is a common and natural human reaction, as people often prefer stability and familiarity over uncertainty and disruption.

Question 18

This three stage approach to mitigating resistance was proposed by Kurt Lewin and involved unfreezing.movement.refreezing.

Accepted Answer

Kurt Lewin's three-stage model of change management involves unfreezing, changing (movement), and refreezing, which is not described by any of the options provided.

Question 19

This step of the Kotter model involves segmenting change processes into achievable steps.

Accepted Answer

Step 6 of Kotter's model, "Generating Short-term wins," involves breaking down the change process into smaller, achievable steps to maintain momentum and motivation.

Question 20

This step of the Kotter model involves clear identification of the issue that requires action.

Accepted Answer

Step 1 of the Kotter model involves establishing a sense of urgency, which includes clearly identifying the issue that requires action.

Quiz 5: Organizing and Managing Change in Public Health Organizations