A major advantage of loyal customers in service businesses is that they will tolerate the occasional bad service encounter instead of leaving the organization.

Name: A major advantage of loyal customers in service businesses is that they will tolerate the occasional bad service encounter instead of leaving the organization.
Brand: Quizplus
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Question

Quizplus · Accepted Answer

Loyal customers are more likely to forgive occasional service failures due to their established trust and positive past experiences with the business.

A Major Advantage of Loyal Customers in Service Businesses Is