While George at Radio Shack store was conducting a SWOT analysis, he concluded that the recent decrease in sales can be attributed to low customer service. This information would be categorized as a:

Question

Quizplus · Accepted Answer

Low customer service is an internal issue that negatively impacts a business, making it a weakness in a SWOT (Strengths, Weaknesses, Opportunities, Threats) analysis.

While George at Radio Shack Store Was Conducting a SWOT