According to Crosby, a company that wanted to improve their processes but failed likely had:
A) called their effort a process.
B) employed quality control staff who were cynical.
C) unending patience for results, and no sense of urgency.
D) aimed their efforts toward the higher operational staff.

Question

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The Answer of According to Crosby, a company that wanted to improve their processes but failed likely had:
A) called their effort a process.
B) employed quality control staff who were cynical.
C) unending patience for results, and no sense of urgency.
D) aimed their efforts toward the higher operational staff.

According to Crosby, a Company That Wanted to Improve Their