Which person kept detailed records of deaths and was able to mathematically prove that unsanitary conditions in hospitals led to patients' deaths?
A) Florence Nightingale
B) Joseph Juran
C) W. Edwards Deming
D) Philip B. Crosby
Correct Answer:
Verified
Q2: The end-result system was proposed by:
A) Florence
Q3: Which phrase is not one of W.
Q4: Which statement best describes W. Edwards Deming's
Q5: W. Edwards Deming believed that quality initiatives
Q6: Joseph Juran's trilogy consists of:
A) quality control,
Q7: Which step falls under Joseph Juran's concept
Q8: One of the strengths in Philip Crosby's
Q9: According to Crosby, a company that wanted
Q10: A hospital has:
A) internal customers.
B) external customers.
C)
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