The Picker Institute's Eight Dimensions of Care Measurement (Access, Respect for patients' values and preferences, Coordination of Care, Information, Communication, and Education, Physical Comfort, Emotional Support, Involvement of Friends and Family, and Preparation for Discharge and Transitions in Care) were chosen by enlightened administrators to measure critical aspects of hospital patients' experiences.

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The Answer of The Picker Institute's Eight Dimensions of Care Measurement (Access, Respect for patients' values and preferences, Coordination of Care, Information, Communication, and Education, Physical Comfort, Emotional Support, Involvement of Friends and Family, and Preparation for Discharge and Transitions in Care) were chosen by enlightened administrators to measure critical aspects of hospital patients' experiences.