Today's customers expect a salesperson have deep product knowledge, to be efficient and reliable and, to ________ ideas to improve the customer's operations, are forcing companies to make higher investments in training.

Question

Quizplus · Accepted Answer

The phrase "to add ideas to improve the customer's operations" implies that the salesperson is providing additional suggestions or solutions to enhance the customer's business. Therefore, "add" is the best choice. "Abandon," "promote new," and "listen to new" do not convey the same sense of offering ideas or solutions, and "foster new" suggests the salesperson is developing new ideas rather than adding them.

Today's Customers Expect a Salesperson Have Deep Product Knowledge, to Be