When attempting to understand the objection the buyer is trying to express, the salesperson should:
A) Avoid making assumptions about what the buyer is going to say.
B) Engage in active listening.
C) Confirm his/her understanding of the objection with the buyer.
D) All of the above
E) None of the above

Question

Quizplus · Accepted Answer

The salesperson should avoid assuming the objection and engage in active listening to fully understand the buyer's perspective. Additionally, confirming the salesperson's understanding of the objection with the buyer ensures that they are both on the same page and can work towards a mutually beneficial solution. Therefore, all of the above options are important in understanding and addressing the buyer's objection effectively.

When Attempting to Understand the Objection the Buyer Is Trying