Whenever there is a risk that an employee complaint will be taken outside of the organization, it is best to think of any criticism of employee conduct or performance in a single light: If it was not documented, it never happened.

Question

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Documentation of employee conduct or performance issues is crucial because it provides a factual basis for any actions taken by the organization and can protect the organization in legal or external disputes. Without documentation, it's difficult to substantiate claims or decisions related to employee performance or conduct.

Whenever There Is a Risk That an Employee Complaint Will