Several Members of Your Community Have Been Involved in a Plane

Several members of your community have been involved in a plane crash, and the hospital where you work is inundated with calls from the media. Your organization will be most effective at handling this crisis if your management team:

A) Makes it clear that you will not respond to media inquiries until the crisis has passed.
B) Tells only a few media professionals what is going on and lets them convey the news to the rest.
C) Designates several people to speak on behalf of the organization.
D) Has educated people within the organization about how to respond.