According to the text, which of the following is the primary way a company can retain its customers?
A) Providing the customer information about the company
B) By keeping the customer satisfied and happy
C) Asking the customer to suggest ideas to make them happy
D) Extensive communication with the customer
Correct Answer:
Verified
Q2: The information contained in a customer database
Q3: Marketers develop _ to avoid the problem
Q4: An advantage of the mergepurge process used
Q5: If the same name/address is found on
Q6: Whenever possible, direct marketers request address corrections
Q7: A technique developed by direct marketers to
Q8: According to your text, which of the
Q9: The kinds of information that enhance a
Q10: An analysis performed by a corporation found
Q11: Which of the following is not a
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