Question 1

Who or what has primary control of the salience of a message?

Accepted Answer

The speaker has primary control of the salience of a message because they choose the words, tone, and emphasis, which determine what aspects of the message are highlighted or made most noticeable to the audience.

Question 2

Which of the following is an example of an internal factor that can impact one's attention level?

Accepted Answer

All the options listed (illness, stress, fatigue, hunger) are internal factors that can significantly impact an individual's level of attention. These factors originate within the body or mind, affecting concentration and cognitive performance.

Question 3

What listening strategy would you recommend to your friend Ron, who says he can't seem to pay attention in his interpersonal communication class because his mind often wanders?

Accepted Answer

Mental bracketing is a strategy that involves consciously setting aside thoughts that are not relevant to the interaction at hand. This can help Ron focus on the present conversation or lecture by ignoring distractions or unrelated thoughts, thereby improving his attention in class.

Question 4

Which of the following is TRUE of long-term memory?

Accepted Answer

Long-term memory is associated with the storage of information over extended periods, from hours to a lifetime, making it related to permanent information storage rather than temporary or minimal in its role in understanding or processing new information.

Question 5

If you learn that you are expected to remove your shoes upon entering the home of your Japanese friend-and do so when you visit-what rule of giving positive feedback are you displaying?

Accepted Answer

By removing your shoes upon entering your Japanese friend's home, you are showing appropriateness. This action respects and adheres to the cultural norms and expectations of the host, demonstrating an understanding and appreciation of their customs.

Question 6

What is one primary difference between feedback and paraphrasing?

Accepted Answer

Paraphrasing involves summarizing or rephrasing what someone else has said to demonstrate understanding or clarify meaning, while feedback often includes providing a response or evaluation to the content of the message.

Question 7

Using paraphrasing as a listening strategy can be problematic when

Accepted Answer

Paraphrasing can be problematic in all the mentioned scenarios: when it feels contrived or overused, it may annoy the receiver; if it leads to conversational lapses, it disrupts the flow of communication; and if it prevents the conversation from advancing, it hinders effective communication.

Question 8

Our ability and accuracy in recalling information are usually

Accepted Answer

The answer of Our ability and accuracy in recalling information...

Question 9

Studies suggest that people will perceive you as more sensitive if you adopt which listening style?

Accepted Answer

People-oriented listening style focuses on the emotions and feelings of others, which makes individuals appear more sensitive and empathetic.

Question 10

You go to a karaoke bar because your shy friend Ted is performing there for the first time tonight and is incredibly nervous about singing in front of a crowd. Which listening function would be most appropriate for you to practice?

Accepted Answer

Listening to support is the most appropriate function in this context because your primary goal is to provide emotional support and encouragement to your friend Ted, who is nervous about performing.

Question 11

In individualistic cultures such as the United States, the predominant approach to listening can be characterized as

Accepted Answer

In individualistic cultures like the United States, the predominant approach to listening is often time-oriented, focusing on efficiency and getting to the point quickly.

Question 12

If someone views listening as an opportunity to establish commonalities with others, which listening style does he or she exemplify?

Accepted Answer

People-oriented listening focuses on building relationships and understanding others on a personal level, which includes finding common ground or commonalities with others.

Question 13

In some collectivistic cultures, Confucian teachings emphasize that listening is

Accepted Answer

Confucian teachings, which are influential in many collectivistic cultures, emphasize a holistic approach to communication that includes being people-oriented, content-oriented, and sensitive to others' feelings. This approach underscores the importance of harmony and respect in interactions, aligning with all the options provided.

Question 14

Which of the following listening behaviors is considered incompetent?

Accepted Answer

Selective listening is considered incompetent because it involves only hearing what one wants to hear, ignoring or not fully engaging with other parts of the message. This can lead to misunderstandings and a lack of comprehensive communication.

Question 15

Eavesdropping is

Accepted Answer

Eavesdropping involves intentionally listening to others' conversations without their consent, which can be considered inappropriate, unethical, and potentially personally damaging to those involved.

Question 16

Which listening style is associated with asking clarifying or challenging questions?

Accepted Answer

Content-oriented listeners focus on the substance of the message. They are interested in the details and complexities of the communication, which often leads them to ask clarifying or challenging questions to ensure they fully understand the information being presented.

Question 17

Psychologists have suggested which strategy for improving one's attention?

Accepted Answer

Limiting multitasking online is a strategy suggested by psychologists for improving one's attention, as multitasking can often lead to decreased focus and efficiency in completing tasks.

Question 18

Identify the first step of the listening process, along with its two components.

Accepted Answer

The answer of Identify the first step of the listening...

Question 19

If Sean is having relationship problems, what listening function and style would you recommend his friend Christina engage in when communicating with him about these problems?

Accepted Answer

The answer of If Sean is having relationship problems, what...

Question 20

If Sharon isn't listening carefully to Marie's description of a recent trip to Italy because she is more interested in talking about her own recent trip to France, what form of ineffective listening is Sharon exemplifying? What can Sharon do to manage this problem?

Accepted Answer

The answer of If Sharon isn't listening carefully to Marie's...

Quiz 6: Listening Actively