Which conflict management skill is especially effective at identifying areas of further discussion after both people have had a chance to speak?
A) asking questions
B) lightening up and reframing
C) presuming and expressing goodwill
D) practicing cultural sensitivity

Question

Quizplus · Accepted Answer

Asking questions is effective for identifying areas of further discussion by clarifying points made and exploring topics in more depth after both parties have expressed their views.

Which Conflict Management Skill Is Especially Effective at Identifying Areas