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Möller, Rajala, and Westerlund (2008) Distinguish Between Three Service Innovation

Question 26

Multiple Choice

Möller, Rajala, and Westerlund (2008) distinguish between three service innovation strategies as:


A) established services within competitive markets;
B) incremental service innovation targeting value-added propositions.
C) radical service innovation, which aims to produce completely novel offerings.
D) All above options

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