Anwar planned a vacation that is going to delay a client project. He included the hashtag #SorryNotSorry in the e-mail to his boss and client. He obviously was not able to distinguish from the syntax of text messaging and Instagram to the formalities of an interoffice e-mail or client status report. In PR terms, he failed to ____________.
A) Use hashtag conventions
B) Include a salutation
C) Recognize a code switch
D) Include an emoji appropriately

Question

Quizplus · Accepted Answer

Anwar failed to recognize a code switch, which means he did not adapt his communication style to the formal context of an interoffice email or client status report, instead using informal elements like a hashtag that would be more appropriate in casual, social media contexts.

Anwar Planned a Vacation That Is Going to Delay a Client