Different models have been available for leaders to use when considering what actions need to be taken. Hard Systems methodology (HSM) can be applied to Tame problems which can be hard to solve but tend to have a defined beginning and end.
Senior (2002) uses a HSM model that has three distinct stages to a process which can be best summarised as:
A) 1. Test 2. Pilot 3. 'Big Bang'
B) 1. Diagnostic, 2. Considered, 3. Prioritised
C) 1. Developed, 2. Considered, 3. Prioritized
D) 1. Description, 2. Options, 3. Implementation
Correct Answer:
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