In HSM, there is usually broad agreement about what needs to change. The disagreement lies in the 'how' this change is to be created. SSM, on the other hand, seeks to understand the purpose of the activity and the interconnectedness of causes, effects, and consequences.
How can the process developed by Checkland and Poulter (2006) be best summarised?
A) CATWOE - Change, Actors, Transvision, Worldview, Options, Environmental Constraints.
B) CATWOE - Change, Actions, Transvision, Worldview, Owners, Environmental Constraints.
C) CATWOE - Customers, Actions, Transformation, worldview, Options, Environmental Constraints.
D) CATWOE - Customers, Actors, Transformation, worldview, Owners, Environmental Constraints.
Correct Answer:
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Q6: SSM is associated solely with 'soft and
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