The person who developed a quality control method that involved people both within and outside a quality control department was
A) Walter A. Shewhart.
B) Armand. V. Feigenbaum.
C) Joseph M. Juran.
D) W. Edwards Deming.

Question

Quizplus · Accepted Answer

Armand V. Feigenbaum developed the concept of Total Quality Control, which emphasizes the role of people in quality control, both within and outside the quality control department.

The Person Who Developed a Quality Control Method That Involved