_________________ coined the phrase gold in the mine to refer to long-term payoffs of quality management.
A) Walter A. Shewhart.
B) Armand V. Feigenbaum.
C) Joseph M. Juran.
D) W. Edwards Deming.

Question

Quizplus · Accepted Answer

Joseph M. Juran is credited with coining the phrase "gold in the mine" to refer to the long-term benefits of quality management, emphasizing the idea that improving quality can uncover significant hidden value within an organization.

_________________ Coined the Phrase Gold in the Mine to Refer