Quality management's roots lie in
A) Service.
B) Manufacturing.
C) Customer satisfaction.
D) The public sector.

Question

Quizplus · Accepted Answer

Quality management has its roots in the manufacturing sector, where it developed as a systematic effort to improve the quality and reliability of products. This approach was initially driven by the need to ensure that manufactured goods met certain standards and specifications, leading to the development of various quality control and management practices.

Quality Management's Roots Lie in