If the client/customer cannot judge quality before actually obtaining the product, it is primarily because of which of the following attributes of a service?
A) Heterogeneity
B) Perishability
C) Simultaneity
D) Intangibility
E) Permeability
Correct Answer:
Verified
Q1: Services offered to clients to engage physically
Q3: Heterogeneity refers to goods and services that
Q4: Why are human services considered unique?
A) Clients
Q5: Human services in the sport industry have
Q6: Which of the following is not a
Q7: Lovelock and Gummesson proposed a nonownership framework,
Q8: Organized sports camps and clinics aim at
Q9: Which of the following is a critical
Q10: Which of the following is the most
Q11: Which of the following is the spectator
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