Heterogeneity refers to goods and services that are of uniform quality. What is a possible reason for a service to NOT possess heterogeneity?
A) Differences among the providers of the goods or services.
B) The consumer's state of mind at the time of consumption.
C) Equal caliber of the services provided.
D) All of the above
E) None of the above
Correct Answer:
Verified
Q1: Services offered to clients to engage physically
Q2: If the client/customer cannot judge quality before
Q4: Why are human services considered unique?
A) Clients
Q5: Human services in the sport industry have
Q6: Which of the following is not a
Q7: Lovelock and Gummesson proposed a nonownership framework,
Q8: Organized sports camps and clinics aim at
Q9: Which of the following is a critical
Q10: Which of the following is the most
Q11: Which of the following is the spectator
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